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Returns & Exchanges:

Returns and exchanges are always free.  

Please email frances@flatfrances.com about a return or exchange and we will help you out!  


Kindly make returns and exchanges within 30 days of delivery; simply use the enclosed return label.  

Please return all items, unworn with tags.  Items that are returned soiled will not be refunded. 

(Reminder that bottoms are not eligible for returns and exchanges; if there is an issue with your bottoms, please email us at frances@flatfrances.com and we will take care of you.)